Tim’s YouTube Channel
The Holiday Touch
For many, the holidays are tinged with pain, loss, and sadness. How can you guide these clients through the season of "merry and bright"? Click here to find out.
The Power of Thank You
What power is there in a simple, "thank you"? Click here and consider the impact of gratitude this Thanksgiving season.
Hesitation
What can pauses in a conversation reveal? Learn how to turn hesitation into meaningful moments with your clients.
It’s the Client’s Agenda
Preparing for meetings is important, but what if you and your client show up with different agendas? Find out how you can always be ready no matter what the client has in mind.
When Parents Die
Death is one of life's constant and unwelcome realities. How do we best support our clients as they grieve the loss of parents or any loved one?
Casting Client Vision
A business without a vision lacks direction, inspiration, and strategy. The same applies to a client's financial future. How can advisors foster vision for their clients? Click here to find out.
Loneliness
Many, if not most, clients struggle with feelings of loneliness. How can advisors support and understand clients in these seasons of disconnect?
Labor Day
How can we celebrate and affirm our clients' hard work? Here are a few tips on how to start a meaningful conversation with them this Labor Day holiday.
Wildflowers
Growing a successful wildflower garden requires patience, the right conditions, and expertise. What lessons can advisors learn from these surprisingly complex flowers?
Network
As advisors, we have limits to the advice we can and cannot offer our clients. How do we direct clients when they request information we are not qualified to give?
Games People Play
Not all clients have good intentions. How do you handle a tricky client? Click here to find out.
Go Where They Are
Advisors, like the rest of the world, are managing the realities of remote versus in-person work. What does it mean to go where your client is? Click here to learn how invaluable that can be.
Frankenstein
Some books have lessons that withstand the test of time. But what exactly can be learned from a 19th-century literary classic? Click here to apply this book's theme to care for our clients.
Your Storied Life
We all have stories to share. How can we effectively use the lessons learned from our past as we advise our clients? Click here to find out.
Expressing Condolences
As advisors, it is crucial we reach out to clients going through loss in the best possible way. Click here for four practices to support them in times of grief.
Your Cadence of Care
Introducing a client-care practice culture starts with one gesture, one conversation, and one thoughtful question at a time. Click here to discover these essential tips for developing stronger client relationships.
Lead with Questions
It can be difficult to get others to share their stories, feelings, or fears. Click here to discover how six questions can open doors to important conversations that will help you understand your client's needs.
The Power of Curiosity
As humans, we want to know the unknowable. How can you apply this innate curiosity to relationships with your clients? Click here to find out.
A clarion call to lead with purpose, Cadence of Care offers a wise and practical guide to deepening and enriching client relationships.